Shipping policy
Shipping Policy
At Lakeview Outdoor Company, we’re proud to offer FREE delivery on all orders within the continental United States.
Order Processing
Most in-stock orders are processed and prepared for shipment within 1–3 business days.
After your order is placed, you will receive an order confirmation email. Once we receive your order, we verify product availability and begin preparing it for shipment.
If an item is unexpectedly backordered or unavailable, we will contact you as soon as possible to discuss your options.
Shipping & Transit Times
Once your order has shipped, most deliveries arrive within approximately 5–10 business days.
Delivery times may vary depending on the product, manufacturer, destination, freight carrier, and availability.
Some oversized or specialty products may require additional shipping time.
Tracking Information
Tracking information will be provided when your order ships.
If you have not received tracking information within several business days after your order has been processed, please contact us at:
support@lakeviewoutdoorcompany.com
Freight & Large Item Delivery
Many of our larger outdoor products are delivered by freight carrier rather than standard UPS or FedEx service.
Freight deliveries may require:
- A delivery appointment
- A valid telephone number
- An adult signature at delivery
- Someone to be present to receive the shipment
The freight carrier will typically contact you to arrange a delivery date and time.
Free White Glove Delivery
Where available and indicated for your order, Lakeview Outdoor Company offers Free White Glove Delivery.
Delivery services may vary depending on the product, manufacturer, location, and carrier. Any specific delivery details applicable to your order will be communicated prior to delivery.
Backordered Items
Occasionally, products may become temporarily unavailable due to high demand or limited manufacturer inventory.
If an item is backordered, we will contact you with updated availability information and available options.
Inspect Your Delivery
Please inspect all packages and products carefully when they arrive.
If you notice visible damage to the packaging or product, please document the damage with photographs and contact us as soon as possible.
For freight deliveries, please note any visible damage on the carrier’s delivery paperwork before signing whenever possible.
Damaged Shipments
If your item arrives damaged, contact us promptly at:
support@lakeviewoutdoorcompany.com
Please include:
- Your order number
- A description of the damage
- Photographs of the product
- Photographs of the packaging
We will work with you and the carrier or manufacturer to resolve the issue as quickly as possible.
Questions About Your Shipment
If you have questions regarding shipping, delivery, tracking, or product availability, contact:
Lakeview Outdoor Company
Phone: 732-333-7148
Email: support@lakeviewoutdoorcompany.com